Doctors Make Mistakes. A New Documentary Explores What Happens When They Do—and How to Fix It

People accept it as fact: that to err is human. Every misstep is an opportunity to learn and improve.

But when the mistakes are made by doctors, lives can be compromised, or even lost. Among malpractice claims, about 30% are due to diagnostic errors,according to a report by Coverys, a malpractice services provider. In the U.S. in 2017, surgeons either operated on the wrong patient, the wrong site or performed the wrong procedure 95 times, according to the Joint Commission, which accredits and certifies many healthcare systems in the country.